Man Plus Machine: Human Connection in the Digital Age
In the age of the intelligent enterprise, brands are being judged less on the products or services they sell and more on the experiences they deliver to their customers. This requires personal, deliberate and meaningful connections to be established across the entire customer journey. This session will highlight how technologies like AI, machine learning, IoT and advanced analytics are enabling companies to build stronger human-to-human connections; ones that drive business forward.
After this session, you’ll be able to:
- Understand how to become an intelligent enterprise and what this means in today’s economy
- Drive stronger customer relationships through technology
- Build personal connections via digital strategies to increase brand value